01What it does on a call
- Picks up every call, including evenings, weekends and when your line is busy.
- Answers questions about prices, timings, location, services and policies.
- Asks qualifying questions and books the caller into your calendar.
- Checks information from your systems, such as an order or booking status.
- Sends a call summary to your CRM or inbox, so your team knows what happened.
- Transfers to a person, or takes a message, when a call needs a human.
02Which businesses it suits
Clinics, salons, gyms, real estate, repair and service businesses that book appointments by phone; online stores that get the same order and delivery questions every day; and any team that misses calls because everyone is busy with customers.
If a missed call often means a lost customer, an AI voice agent usually pays for itself quickly.
03What it doesn’t replace
An AI voice agent handles the routine calls well. Complaints, sensitive conversations and complicated sales still belong with your team, and a good agent has clear rules for passing those over straight away, with the details already captured.
04What it costs
There is a one-time setup for writing the call scripts in your brand voice, connecting your calendar and CRM, choosing the voice and testing with real calls. Calling platforms then charge for usage, such as per minute of calls, which we estimate before you start.
ByteShark’s AI voice agent starts at $1,899 and is usually live in 3–4 weeks. See the automation pricing page.